Nine divisions
Structure
01
Operations
Manufacturing · Supply Chain & Logistics · Customer Operations
02
Technology & Data
Platform Engineering · Data & Analytics · IT Service · Security · AI & Automation
03
Commercial
Sales · Category & Trade Marketing · Revenue/Pricing
04
Marketing & Brand
Brand · Performance/Digital Marketing · Content & Creative · Insight
05
Research & Product
Formulation · Packaging · Product Development · Regulatory Science
06
People
HR Business Partnering · Talent & Recruitment · Learning & Development · Organisation Design
07
Finance
Financial Control · FP&A · Procurement Finance · Internal Audit
08
Legal & Compliance
Commercial Legal · Data Protection & Privacy · Compliance · Risk
09
Corporate Affairs
Communications · Sustainability · Public Affairs
Top
Leadership
Executive layer
CEO; division leads (COO, CTO/CDO, CCO, CMO, Chief R&D Officer, CPO, CFO, GC, Corporate Affairs Director); plus an "AI Council" that cuts across divisions — a source of friction.
Personas placed so far: Customer Operations → Tier-1 Support → Asha Mehta · Supply Chain & Logistics → Planning → Tom Reilly.
Gaps everywhere else — runs fill them.