Technology advice for the AI-at-work era. Honest answers to real questions about Microsoft 365, Copilot, AI agents, privacy, and getting AI to actually work in your organisation. No hype. No vendor talking points.
The ideas behind every answer
01
Data Portability
Before putting your work into any AI tool, know how to get it back out. Question lock-in. AI tools shape your workflows and your data.
02
Permissions
AI finds what your permissions allow. Bad permissions produce bad AI behaviour. Audit what people can see before you roll anything out.
03
Accuracy
Confident output is not the same as accurate output. Treat AI output as a draft to verify, not a source to cite.
04
Adoption
People adopt tools when they see colleagues using them for real work, not when they attend training. Peer demonstration beats generic rollout.
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