Craig Stanley
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Work context: freedom to make decisions, consequence of error

Two O*NET work context ratings that give a quick, comparable read on how much judgement a role involves and what mistakes cost.

10 October 2026 · 2 min read · Craig Stanley
In short, explained

Some jobs let you choose a lot of things yourself. In some jobs, a mistake is a really big deal. Knowing both tells you where to be careful.

O*NET rates every job on how much freedom people have to make decisions and how bad the consequences of a mistake are. Plot roles on those two measures and you can see quickly where AI help is low-risk and where it needs care.

Combine Freedom to Make Decisions with Consequence of Error to place roles on a judgement-versus-stakes grid. High-freedom, high-consequence roles need decision support with strong human control. Low-consequence, high-frequency decisions are the natural first candidates for automation.

The two ratings

Freedom to Make Decisions asks how much decision-making freedom, without supervision, the job offers.

Consequence of Error asks how serious the result would usually be if the worker made a mistake that wasn't readily correctable.

Both are rated on a scale by people doing the work, so they're consistent across occupations and can be compared.

Putting them together

Draw a simple grid with freedom along one side and consequence along the other.

  • Low freedom, low consequence: routine work with clear rules. Good candidates for automating whole decisions, with sampling to check quality.
  • Low freedom, high consequence: rule-bound work where mistakes hurt, such as some compliance checks. Models can help, but every case needs a hard stop for anything unusual.
  • High freedom, low consequence: varied judgement where mistakes are cheap. Good for AI that drafts or suggests, with the person choosing.
  • High freedom, high consequence: expert judgement with real stakes. Decision support only, with clear human ownership and a decision record.

Using it with your own data

The ONET ratings describe the average for an occupation. Ask your own people the same two questions about their own role and compare. Where your answers differ a lot from ONET's, find out why. Often it reveals a local rule, a missing control, or work that's been pushed onto a role without anyone deciding it should be.

Read next

A question to take awayCould you list the ten decisions your team makes most often, with how long each takes?

About me

Craig Stanley

Microsoft AI consultant and technical architect, based in Whitley Bay. Over the last few years I've delivered Microsoft 365 Copilot, Copilot Studio agents, Azure AI Foundry work and governance for UK public sector and financial services organisations.

What interests me is the decision underneath the tool: what it costs, what it risks, and whether a small, transparent model can make it better. I write the methods up here and on Substack so anyone can use them.

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