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Why map work before you buy tools.

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In this collection

Why mapping what people actually do should come before choosing AI tools, and a five-step way to do it with public frameworks.

WorkLive

The US Department of Labor's model: tasks, work activities, work context.

WorkLive

The EU's skills, competences and occupations classification.

WorkLive

Turning task lists into decision points with frequency, stakes and reversibility.

WorkPlanned

One page per common role: tasks, decisions, where AI helps and where it shouldn't.

WorkPlanned

Job descriptions, ticket logs, approvals and Viva Insights as evidence.